Educational – Sears PurchaseProtect Product Coverage and Claims

Sears PurchaseProtect Product Coverage and Claims:

  • Sears customers who have made a purchase which includes a covered period of time can visit the purchase protection page in the event of product failure to initiate a claim
  • To register a product or to make a claim on a failed product you will need to register with the purchase protection website or login using your existing credentials
  • The Purchase Protect plan is optional coverage which can be purchased when you are buying your Sears item – coverage includes Kenmore products as well as other Sears purchases
  • If the product would fail during the coverage time, you can file your claim and will receive a Sears gift card for the cost of the item to replace the item or make a different purchase

Merchandise protection plans are very popular with consumers who love peace of mind.  These plans allow customers to purchase coverage for their products for the rare event of product defect or failure.  The Sears PurchaseProtect plan provides 3 years of coverage for Kenmore products and 2 years of coverage for other eligible products.  One important thing to remember is that you should also retain your receipt and your PurchaseProtect contract so that you have this available in the event that you need to file a claim.  If a claim needs to be filed it can be done so online through the PurchaseProtect website or by phone through the customer service line for product protection.

More Details Regarding the Sears Purchase Protect Coverage:

  • If you are registering online for the first time you will need to provide a valid email address and create a password which will be used to log in to your account
  • Once you have created an account and submitted a claim you can login to your existing account to view the status of your claim