Promotional – LL Bean Customer Satisfaction Survey

LL Bean Feedback

  • Use the 7 digit code from a LL Bean receipt to take a short survey
  • The survey is administered by the InMoment survey company
  • LL Bean would like the feedback to be provided within 48 hours of the purchase if possible
  • For those without Internet connection the LL Bean Feedback survey can be taken over the phone by dialing 877-342-5764
  • It does not appear that LL Bean is offering a reward for taking the survey at this time

Besides the 7 digit LL Bean survey code the customer must also have the 2 to 4 digit store number along with the date of purchase.  Please note that 2 (or 4) digit LL Bean store number can be located below the bar code on the receipt.  Customers will be asked a variety of questions related to their shopping experience at LL Bean AND will be asked to provide their gender, age range and how often they shop at this popular American retail company.

Who or what is a LL Bean?

  • American clothing and outdoor recreation equipment company
  • A good majority of sales are conducted through their popular mail order catalog
  • Founded in 1912 by hunter and fisherman Leon Leonwood Bean (October 13, 1872 – February 5, 1967)
  • Annual revenues top out around 1.5 billion US Dollars (give or take)
  • Employs more than 500 people

L.L. Bean cater to consumers who like to hunt and fish but also make a decent amount of money each year (you wont find many red necks shopping at LL Bean to put it mildly).  The firm specializes in high-end, trendy outdoor products (for example their Wrinkle-Free Classic Oxford Cloth Shirt, Traditional Fit checks in at just around $45).